CIH Bank Warns Against Sophisticated Scams Exploiting Migration Dreams

CIH Bank has released an official statement warning the public about increasingly sophisticated fraud schemes designed to steal customers’ money by exploiting aspirations of migrating abroad, particularly to Europe. The clarification follows the circulation of a video on social media in which a woman claimed her bank account had been hacked.

Clarifying the facts

According to the bank, internal checks revealed that the incident was not the result of a technical breach or hacking of its information systems. Instead, it was a carefully orchestrated scam that began with false promises of obtaining a European travel visa.

How the scam unfolded

The fraudsters allegedly convinced the victim to open a bank account and deposit funds as part of what they claimed were administrative requirements. They then manipulated her into sharing confidential banking information, including sensitive contractual codes. Using these details, the perpetrators installed the banking application on their own devices and carried out phone top-ups and suspicious transfers once they obtained the secret authentication code voluntarily disclosed by the victim.

Banking systems remain secure

CIH Bank stressed that its digital and information systems remain secure and uncompromised, emphasizing that this case falls under social engineering fraud, where criminals rely on deception rather than technical intrusion. The bank reiterated that it never requests secret codes or personal data via phone calls or unofficial communication channels.

Legal support and cooperation with authorities

As part of its commitment to customer protection, CIH Bank announced full support for the victim by providing legal assistance and sharing all relevant information with the competent authorities to facilitate investigations and bring those responsible to justice.

Raising awareness among customers

This incident highlights the growing need for public awareness around digital and banking fraud. Customers are encouraged to remain vigilant and verify any offers that appear too good to be true. Additional security advice and official information can be found on the bank’s website www.cihbank.ma, as well as through national cybercrime awareness resources.