Our commitment and responsibility

Lbanka.com is committed to protecting and respecting the privacy of any person whose personal information we process in connection with the provision of our products and services (collectively, hereinafter, the "services"), this term encompassing the products and services provided by Lbanka.com.

We describe below the personal information we process and why we process it, as well as the choices available to you. This Privacy Policy describes the processing under which Lbanka.com is the data controller.

Our websites and services may sometimes contain links to third-party websites over which we have no control.

If you visit these websites or use these services, please note that this Privacy Policy does not apply to the processing by these third parties of your personal information, and that is why we advise you to carefully review how these third parties process personal information before using their websites or services.

Personal information processed by us

We process the personal information you provide to us when you register for our services and in the course of your interactions with us.

For example, the personal information we may process includes your name, personal phone number, date of birth, email address, IP address, unique identifier of the devices you use to access the services and our websites, and your bank details entered on the bank account management page related to your transaction history.

How we use personal information

We always process personal information in accordance with the applicable law, specifically Law 09-08 concerning the protection of individuals with regard to the processing of personal data, and we have implemented security measures to prevent your personal information from being used for illegitimate purposes or disclosed to unauthorized third parties.

We process your personal information to provide you with our services, to execute the contracts we have entered into with you, and to manage our relationship with you.

Personal information is also processed to allow us to inform you of the latest news, information, and marketing messages regarding our services, and other similar services.

We may also use personal information to improve and develop our websites and services.

Additionally, we may process personal information for legitimate purposes such as credit assessment and risk management, to prevent misuse of our services and any non-compliance with associated terms, and to fulfill our obligations under the law and regulations issued by the central bank of Morocco, BANK AL-MAGHRIB.

Your consent and choices

By registering for one of the services or using it, you consent to the processing described in this Privacy Policy.

You can inform us at any time that you no longer wish to receive promotional messages from us.

We will correct and update your personal information upon request, as well as if we learn that some data is no longer accurate.

If you wish to correct or update certain personal information, or inform us that you no longer wish to receive promotional messages from us, please contact us at: contact@lbanka.com.

Cookies

On Lbanka.com, we use cookies to measure, test, personalize, and facilitate the use of our website and services.

Cookies allow us to understand how our online services are used, and to develop and improve them to best meet user expectations.

We also use session cookies to ensure enhanced security; they do not record any personal data about you, and disappear as soon as you leave your browser.

Here are some examples of data we collect:

• Browser type
• Information about the mobile device used
• Your IP address
• The pages you visit
• Time spent on each page
• Your last visit
• Your referrals (where you came from)

By using Lbanka.com, you consent to the use of cookies from our site.